Policies

Shipping Policy:

Good news! Our shipping policy is super straightforward:

All of our products are made to order and are typically fulfilled within 5 – 7 Business days of order date. This is different for preorders - refer to your specific item for detailed information! Shipping is free for orders over $100 within the Canada.

Please refer to individual product pages for detailed shipping information. If you have a question about a specific order, don’t hesitate to reach out at info@3dmosaiclayer.com.

Thanks so much for your support!

 

Return Policy:

We'll gladly accept unused and unaltered products for domestic return or exchange. We ask that items must be returned in original packaging in order so that we can recycle and save on waste when possible.

Return eligibility information is located on each individual product page.

For returns processed within 30 days of the shipment arrival date, a refund will be issued to the original form of payment at the original selling price. Refunds will not be offered for merchandise more than 30 days after delivery date.

Item sold in sale can not be returned.

To return or exchange merchandise purchased directly from us, please request a return here.

If you have any issues, please reach out at info@3dmosaiclayer.com